Privacy Policy

Perihelion Soft Works ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website.

3.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company information and job title
• Project requirements and specifications
• Payment and billing information
• Communication preferences
• Any other information you choose to provide

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and geographic location
• Browser type and version
• Operating system and device information
• Pages visited and time spent on our website
• Referring website and search terms used
• Date and time of visits
• Cookies and similar tracking technologies

3.3 Third-Party Information

We may receive information about you from third-party sources, such as business partners, analytics providers, or social media platforms, which we may combine with other information we have collected about you.

We use the information we collect for various purposes, including:

4.1 Business Operations

• Providing and maintaining our services
• Processing transactions and managing accounts
• Communicating with you about projects and services
• Responding to inquiries and providing customer support
• Managing our business relationships

4.2 Website Improvement

• Analyzing website usage and performance
• Improving our website functionality and user experience
• Troubleshooting technical issues
• Conducting research and analytics

4.3 Marketing and Communications

• Sending promotional materials and updates (with consent)
• Personalizing content and recommendations
• Conducting market research
• Managing email subscriptions and preferences

4.4 Legal and Security

• Complying with legal obligations
• Protecting against fraud and security threats
• Enforcing our terms of service
• Resolving disputes and legal issues

5.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email marketing and communications
• Analytics and data analysis
• Customer support services
• Cloud storage and backup services

5.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others
• Investigate or prevent potential fraud or illegal activities

5.4 Consent

We may share your information with your explicit consent or at your direction.

6.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure and hosting
• Access controls and authentication systems
• Regular security audits and monitoring
• Employee training on data protection
• Incident response and breach notification procedures

6.2 Limitation of Security

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7.1 Retention Periods

• Contact Information: Retained while you maintain a relationship with us
• Website Analytics: Typically retained for 2-3 years
• Financial Records: Retained for 7 years for tax and legal purposes
• Marketing Data: Retained until you opt-out or request deletion
• Legal Requirements: Retained as required by applicable laws

7.2 Data Deletion

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

Depending on your location, you may have the following rights regarding your personal information:

8.1 General Rights

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Opt-out: Opt-out of marketing communications

8.2 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights including:

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

8.3 European Privacy Rights (GDPR)

If you are in the European Union, you have additional rights including:

• Right to restrict processing of your personal information
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with supervisory authorities

8.4 Exercising Your Rights

To exercise any of these rights, please contact us at info@perihelionsoftworks.com. We will respond to your request within 30 days and may require verification of your identity.

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our separate Cookie Policy.

9.1 Types of Cookies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for personalized advertising
• Preference Cookies: Remember your settings and preferences

9.2 Cookie Management

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10.1 Transfer Safeguards

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Certification schemes and codes of conduct
• Binding corporate rules for intra-group transfers

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@perihelionsoftworks.com.

12.1 Opt-in Consent

We will only send you marketing communications if you have given us your consent or if we have a legitimate interest and you have not opted out.

12.2 Unsubscribe

You can opt-out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email
• Contacting us directly at info@perihelionsoftworks.com
• Updating your preferences in your account settings

Please note that even if you opt-out of marketing communications, we may still send you transactional emails related to our services.

Our website may contain links to third-party websites that are not owned or controlled by us. This Privacy Policy does not apply to third-party websites. We are not responsible for the privacy practices of these websites.

We encourage you to review the privacy policies of any third-party websites you visit.

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and in accordance with applicable data protection laws.

14.1 Notification Process

• Assessment of the breach and its potential impact
• Notification to relevant supervisory authorities
• Direct notification to affected individuals when required
• Implementation of measures to mitigate harm
• Documentation and reporting of the incident

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

15.1 Notification of Changes

For significant changes, we may also:

• Send you an email notification
• Display a prominent notice on our website
• Request your consent for new data processing activities

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

This Privacy Policy is governed by the laws of the State of Washington, United States, without regard to its conflict of law provisions. Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in King County, Washington.